Our Commitment to Your Privacy
The security and privacy of your personal data is important to Flexiquadrante Lda - Prime Properties Madeira Real Estate, so we have developed our commercial activities in strict compliance with the applicable legislation on the protection of personal data.
We undertake to make explicit, whenever necessary, how Flexiquadrante Lda - Prime Properties Madeira Real Estate will use your data to ensure that you find the home, office or shop that you are looking for on our Platform. It is also our commitment that all information collected will be stored safely.
This Privacy Policy seeks to explain what personal information we collect about our users, how and why we use them, who we share with them, and how we protect their privacy.
1. Who is responsible for your data
Our Privacy Policy applies exclusively to the personal data that Flexiquadrante Lda - Prime Properties Madeira Real Estate collects from the website www.primepropertiesmadeira.com.
The references in this Privacy Policy to "Flexiquadrante Lda - Prime Properties Madeira Real Estate", "us", "us", or "our" mean Flexiquadrante Lda - Prime Properties Madeira Real Estate located at Estrada Monumental Nº 454ª - 454G, 9000 098 Funchal.
For the purposes of data protection legislation, we are the "Responsible for Treatment" with respect to personal information provided and processed through this website ("Website").
This Privacy Policy determines what happens to the personal data that you can provide us through the Website.
This Privacy Policy can be changed and updated at any time, and the new versions are published on the Website.
If you have any questions regarding the protection of your personal data, how Flexiquadrante Lda - Prime Properties Madeira Real Estate addresses all questions related to privacy or security, you can always contact info@primepropertiesmadeira.com.
2. Data we collect about our users
Whenever you refer to "personal data" in this Privacy Policy, it should be assumed that they relate to information that relates to our users and that allow us to identify them, unambiguously, directly, or in combination with other information that Flexiquadrante Lda - Prime Properties Madeira Real Estate may hold. Your personal information may include, for example, your name, your contact information, information about your expectations about a particular property you contacted, or information about how you use our website, or how you interact with us.
We do not collect any personally identifiable information, such as when they contact us via the forms provided on the Platform, explore our website (even if they only do searches of Apartments, Houses or Offices), or contact us by phone . We may also receive personal information from our users through our service partners on our behalf (for example, when you recommend our real estate portal to someone who knows that you are looking for a new home, based on the form we provide for the effect).
The. Personal data that Flexiquadrante Lda - Prime Properties Madeira Real Estate collects according to the strictest security rules and which "explicitly provided by our users:
On the property detail page, when completing an information request for the associated Real Estate Consultant from:
• Name
• Email address
• Telephone contact
• Distinctive and personal elements that you can put in the description field
In the "Contacts" page, if you fill in the form provided for this purpose and independently of the selected subject:
• Name
• Telephone contact
• Email address
Location
• Distinctive and personal elements that you can put in the description field
On the "Career" page, if you fill in the form available for scheduling an interview:
• Name
• Telephone contact
• Email address
B. Data that Flexiquadrante Lda - Prime Properties Madeira Real Estate automatically collects based on the use of the Platform by the users:
Technical information, in particular the Internet Protocol (IP) address of the device that the user is using to access the Platform, the time zone, the operating system and the type of browser used;
Information about your visit, including the websites from which you access our Website and the websites accessed from our Platform, date and time of the visit, properties consulted, duration of the visit, response times of the pages of our Website, interactions with the functionalities available and other data related to its interaction with the Platform.
The use of the Platform can be monitored (the selection of the monitored sessions is totally random and provided by a partner entity of Flexiquadrante Lda - Prime Properties Madeira Real Estate), so that it can analyze and interpret, in an aggregated and anonymous way, the use of the Website, thus improving service levels and meeting the expectations of our users.
If you wish to limit the information that Flexiquadrante Lda - Prime Properties Madeira Real Estate automatically collects whenever you use our Website, please consult our Cookies Policy. It should be noted that limiting the collection and use of your personal data may imply that Flexiquadrante Lda - Prime Properties Madeira Real Estate is no longer able to provide the service that you are proposing on your real estate portal.
3. Purposes of personal data collected
Based on the information entered by users in the Platform of the Flexiquadrante Lda - Prime Properties Madeira Real Estate, the Data Processing Manager will promote its treatment in order to achieve the following objectives:
• To make it possible for users who use Flexiquadrante Lda real estate portal - Prime Properties Madeira Real Estate - to be contacted by the associated Real Estate Consultants of Flexiquadrante Lda - Prime Properties Madeira Real Estate, following the completion of the existing form on the detail page of immobile.
• Respond to users who have contacted Flexiquadrante Lda - Prime Properties Madeira Real Estate, from their Platform, so that we can clarify any doubts that have been placed;
• Schedule interviews with candidates who want additional information about Flexiquadrante Lda - Prime Properties Madeira Real Estate and the central role that Real Estate Consultants play, whenever the user has filled out the form in the Platform;
• Forward to a consultant all contacts generated by potential clients who have expressed their willingness to sell their property based on the service of excellence that Flexiquadrante Lda - Prime Properties Madeira Real Estate guarantees, so that they can forward these requests to the Real Estate Consultants who are part of your Team.
Regarding the information automatically collected by the Website, based on the navigation that our users have made, it will be promoted in order to continue with the following purposes:
• Create anonymous and aggregated information about the characteristics and behavior of the users of the Website, including for the purposes of segmentation and development of anonymous profiles (people);
• Improve the performance of the Platform;
• Promote a more personalized experience, so that the real estate research that you do returns the results you really want;
• Measure and monitor the efficiency of the existing highlights in the Platform;
• Manage the Platform in order to ensure that it becomes increasingly secure and transparent;
• Ensure that any remarketing activities promoted by the associated Real Estate Consultants of Flexiquadrante Lda - Prime Properties Madeira Real Estate respect the most demanding standards of security and privacy.
4. Your rights
Under current law, users have the right to object at any time and free of charge to the processing of their personal data for the purposes of direct marketing or any other form of prospecting. They also have the right to withdraw their consent at any time, without this jeopardizing the lawfulness of the treatment we have done based on the consent previously given.
They are also entitled to be informed before personal data are first communicated to third parties for direct marketing purposes or used for the account of third parties, and that they are expressly entitled to oppose such communications or uses.
If users wish to be given access to the personal information that Flexiquadrante Lda - Prime Properties Madeira Real Estate has in their possession, it is enough that you send us an application along these lines to info@primepropertiesmadeira.com
If any of the information that Flexiquadrante Lda - Prime Properties Madeira Real Estate or its associated Real Estate Consultants is incorrect or inaccurate, users may request their correction by contacting info@primepropertiesmadeira.com.
Should any user have any questions about how to proceed, you can contact Flexiquadrante Lda - Prime Properties Madeira Real Estate at 291 264 234.
Users may also contact us to oppose the processing of their personal data, require that they be erased, or that there is a limitation on the treatment thereof, as well as request the right to portability of personal data under and within the limits established in the legislation in force. They also have the right to request the notification of third parties regarding the rectification, erasure or limitation of the processing of their personal data.
In addition, users may also submit a complaint to a control authority which, in Portugal, will be the National Data Protection Commission.
We also recall that some of the information entered on the Platform may not be under the direct management of Flexiquadrante Lda - Prime Properties Madeira Real Estate, so in these cases we will make every effort to ensure that requests made by users from the Platform are respected by the associated Real Estate Consultants of Flexiquadrante Lda - Prime Properties Madeira Real Estate (depending on the nature of the information). We also emphasize that Flexiquadrante Lda - Prime Properties Madeira Real Estate does not have any powers of control or instruction on the associated Real Estate Consultants, so it can not guarantee the effective or immediate respect for the exercise of its rights.
5. Security and quality of information
It is our objective to guarantee the quality and integrity of the information provided by the users that use the property portal of Flexiquadrante Lda - Prime Properties Madeira Real Estate. In this sense, we have implemented the necessary measures, both technologically and organizationally, in order to maintain secure, accurate, up-to-date and complete information.
To ensure maximum security, in the areas of the Website where the personal data of the users are collected, its transmission is encrypted.
6. Who do we share your data with?
The personal data of our users will not be transferred to third parties unless:
• Flexiquadrante Lda - Prime Properties Madeira Real Estate has your express authorization;
• These entities promote, under a contract, the services provided by Flexiquadrante Lda - Prime Properties Madeira Real Estate to our users;
• As required by law;
• This is strictly necessary to ensure compliance with our terms of use, rights or title.
The employees of Flexiquadrante Lda - Prime Properties Madeira Real Estate may have access to your personal data for the purposes of managing the Platform, but are subject to an obligation of confidentiality regarding the data to which they have access within the scope of the operations of the respective base Computing.
The employees of Flexiquadrante Lda - Prime Properties Madeira Real Estate and its associated Real Estate Consultants are duly informed of the importance of complying with this legal obligation of secrecy and are responsible for compliance with this obligation of confidentiality.
By giving your consent, Flexiquadrante Lda - Prime Properties Madeira Real Estate may share or remit your personal data with:
• The Associated Real Estate Consultants of Flexiquadrante Lda - Prime Properties Madeira Real Estate.
Display Network through the methods already mentioned, may be exposed to advertisements by Flexiquadrante Lda - Prime Properties Madeira Real Estate on the Google content network. Third parties, such as Google or Facebook, may display ads from Flexiquadrante Lda - Prime Properties Madeira Real Estate on sites in their content networks. Third parties, such as Google or Facebook, may also use Cookies (such as Google Analytics and DoubleClick Cookies) that serve to optimize ads based on information from past visits from users on the Website.
7. Where personal data are stored and for how long
The data that Flexiquadrante Lda - Prime Properties Madeira Real Estate collects from its Platform will be stored on servers located within the European Union.
The length of time during which the data is stored varies according to the purpose for which the information is processed. Flexiquadrante Lda - Prime Properties Madeira Real Estate will keep the personal data of the users while they are active users of the Website. If a user does not interact with any of the features available on the Website for a period of 3 (three) years, his / her absence from the Platform shall be interpreted as a lack of interest in maintaining an active registry and the Flexiquadrante Lda - Prime Properties Madeira Real Estate will endeavor to the network of Real Estate Consultants its associates for the respective personal data to be eliminated from all the databases in which they appear.
There are legal requirements, however, that require you to retain the data for a minimum period of time. Thus, and whenever there is no specific legal requirement, the data will be stored only for the minimum period necessary for the purposes that led to its collection or subsequent processing or, for the period of time authorized by the National Data Protection Commission, which is that Flexiquadrante Lda - Prime Properties Madeira Real Estate will work with the network of Real Estate Consultants its associates so that their personal data are eliminated from all the databases in which they appear.
8. Technical and organizational measures and treatment safety
All the information that Flexiquadrante Lda - Prime Properties Madeira Real Estate receives from the users of its Platform will be stored on secure servers and, in articulation with our technological partners, we will promote the implementation of the necessary technical and organizational measures so that any personal data are protected to an adequate level of security, which guarantees in particular the confidentiality and integrity of the data and prevents the destruction, loss and accidental or unlawful alterations or unauthorized disclosure or access to them.
Notwithstanding measures taken to protect your data, any user should be aware that the transmission of information over the Internet, or other open networks, is never completely secure and there is a risk that the data will be viewed and used by third parties not authorized. Prime Properties Madeira Real Estate is obliged to alert all Internet surfers that they should take additional security measures, namely to ensure that it uses an updated device and browser in terms of properly configured security patches with a firewall active, anti-virus and anti-spyware, and make sure the authenticity of the websites you visit on the Internet, and avoid websites whose reputation you do not trust.
9. Links to other sites
The Website may contain links to other Internet sites, or to other applications, including our partners. If you access one of these links, please note that each will have its own privacy policy and Flexiquadrante Lda - Prime Properties Madeira Real Estate can not be held responsible for these policies. It is advisable to read the privacy policies of other Internet sites before submitting personal data through them.
10. Contacts
For any additional information, or to exercise your rights, you can always contact Flexiquadrante Lda - Prime Properties Madeira Real Estate at 291 624 634.
May 2018